What happens to tips at Pizza Express?
Pizza Express does not deduct any amount from cash or card tips. Cash tips go directly to your server, whilst card tips are shared between the rest of the team with no deduction.
Pizza Express charged an 8% admin fee on card payments until 6.10.2015. This policy was discontinued following union, media and customer complaints.
Sources of information
Damien Gayle, The Guardian, "Pizza Express reverses policy of taking 8% cut from staff tips" (3.09.2015) [link]
Lisa Bachelor, The Observer, "Pizza chain’s angry staff launch protests over slice taken off their hard-earned tips" (9.08.2015) [link]